Tag: writing
-
A Half-Hour Lesson in Flow: From Frustration to Connection on a Tech Support Call
Last week I found myself on a thirty-minute call with a tech support agent based in Egypt, trying to untangle a stubborn internet connection issue. I started the conversation irritated—wife upset, Wi-Fi dropping at the worst possible moment, and a persistent issue that randomly happened in the evenings. My tone was clipped, my patience thin.…
-
Thanks, Pain, and the Slow Mountain
Thanksgiving is almost here, and my body is falling apart. Perfect timing. This year the arthritis in my neck wakes me at 3 a.m. like a landlord collecting late rent. The left knee clicks when I climb stairs. My lower back has filed an official grievance. I’m not old—not yet—but I’m definitely in the foothills…
-
From Stage Fright to Sage Light: A Taoist Journey in Public Speaking and Business Continuity
Last month, I received an unexpected email: an invitation to guest-lecture on disaster recovery and business continuity planning at a local university. The audience? Nearly one hundred students, bright-eyed and notebook-ready. My first reaction wasn’t excitement. It was anxiety. I’ve faced ransomware, nation-state intrusions, and zero-days that kept me up for nights. But public speaking?…
The Half-assed Taoist 